Returns & Exchanges

At Jafar Store, we want you to be completely satisfied with your home decor and furniture purchases. If an item doesn't fit your space, you can return it within 14 days of delivery provided it is in its original condition.

1

Initiate Request

Log into your account or contact our customer service team with your order number to start the return process.

2

Prepare the Package

Place the item back in its original packaging, ensuring all hardware, manuals, and protective padding are included.

3

Schedule Pickup

Our specialized home logistics team will contact you within 48 hours to arrange a convenient time to collect the bulky items.

4

Receive Refund

Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing